How To Setup Business

For users, where your ISP provided you with a Modem or Router that connects to another Wi-Fi Access Point (AP) (like TP-Link, Netgear, Asus, Apple Express, etc.) then below method is most suitable:

Step 1

Login1 to Wi-Fi Access Point management interface and change your LAN IP Address2 to 192.168.20.2

Hint

  1. Default login information for your Wi-Fi Access Point can be found on or under your Wi-Fi Access Point or visit manufacturer website or contact your ISP provider.
  2. For popular manufacturers like TP Link, Netgear, ASUS, etc., you can find “LAN IP Address” under the “Network” or “LAN” menu / settings. See image above for reference.

Note: You may lose temporary connectivity to your Wi-Fi Access Point, as it may need to restart after this action and may need to re-connect to your Wi-Fi Access Point respectively. This process can take upto 5 minutes or more to complete.

Step 2

Now login1 again to your Wi-Fi Access Point and locate “DHCP” settings from menu and disable DHCP2 (by unticking checkbox or toggle button). Save and apply before proceeding to next step.

Hint

  1. To access your Wi-Fi Access Point, you now need to use the newly set LAN IP Address 192.168.20.2
  2. Popular manufacturers like TP-Link, Netgear, ASUS, etc., may refer to it as DHCP Sever. See image above for reference.

Note: Many Wi-Fi Access Point models may restart after this action.

Step 3

Now connect all devices as shown in below picture:

Note: Make sure all devices are switched on. Give at least 3 to 5 minutes for all the devices to initialize the settings.

Step 4

Open your web-browser (Chrome, Mozilla Firefox, Internet Explorer, etc.) and follow the below steps:

  1. a. Type 192.168.20.1/audra in your browser URL address bar.
  2. b. Select ISP Profile1 and enter details to connect to the internet;

Hint

  1. Contact your ISP provider to know your ISP Profile details (where applicable).

Note: You may receive a pop-up message saying, “Your Internet Setting is Successfully Configured”. Click “OK” to proceed to next step.

  1. c. Firmware Update (if available), device will automatically check for latest Firmware and update. Allow up to 20 minutes (depending on your internet connection type) for the process to complete.

Note: Please ensure there is no interruption in power or connectivity.

Hint

  1. Refresh the page or re-visit 192.168.20.1/audra if the page does not progress automatically.
  2. You may also need to re-enter your ISP details before proceeding to next step (may vary for different internet connection types, web-browsers or models).

Step 5

Enter your Activation Code found on the bottom sticker under your Audra unit and fill in other details as requested on the page;Once successfully created – login to the Audra Management Portal (https://manage.audra.io) using your credentials;

Remember

Above methods may vary for different Models, Internet Service Provider (ISP) Type and Web-Bowser.

Support

Email: support@audra.io | FB: m.me/audra.io | WhatsApp: +60 116 1561 163