Question 1

I run an SME. Firewalls are complicated and expensive. Do I need a firewall at all?

Accepted Answer

Of course, you do. Typical firewalls are complicated and expensive for sure. But Audra has a simple design with enterprise-grade IT security. In just one tap, you can secure your business from almost all sorts of online threats like DDoS attacks, adware, malware & hacking. No IT security knowledge is required. It's that simple.

Question 2

Who will set up Audra at my office? How complicated is that?

Accepted Answer

Audra Partners will complete the entire setup for you. Once set up, you only need the app to operate. All other matters - leave it to Audra and its partners. You just focus on your business, leave all your IT security concerns to us.

Question 3

What happens if the device gets faulty?

Accepted Answer

You don't need to pay for the device; it's free with the subscription. And it comes with an unlimited warranty. Audra/Audra Partners will immediately replace your device if any technical fault arises; that too in completely zero charges. IT security of your business is our primary concern.

Question 4

How does Audra ensure cyber protection all the time?

Accepted Answer

Audra's machine learning and artificial intelligence work 24x7. Audra's team of security experts, programmers, behaviour analysts and data scientists are constantly keeping an eye on every possible IT security threats out there. Besides, Audra is synced with Audra cloud that helps to add harmful sites to your blocked lists automatically.

Question 5

Can Audra provide support if I have multiple offices?

Accepted Answer

Of course. You can get multiple Audra under the same subscription and manage from a single app. Or, if your offices need to be connected with SD-WAN over a secure VPN, Audra has other solutions to match those needs.

Question 6

What are the benefits of the cloud console of Audra Enterprise?

Accepted Answer

The cloud console of Audra Enterprise is amazing. Just forget the traditional web admin UI panel. Audra offers a fully cloud-based web UI console to efficiently manage your network. With the console, you can access and apply rules through your Audra Enterprise gateway from anywhere. Besides, the cloud console gives you an easy and intuitive management system instead of CLI or portal system.

Question 7

Does Audra Enterprise support 3 WAN interfaces?

Accepted Answer

Yes, of course. With advanced interface management, you can configure your interfaces as you want. It gives you the user-defined facilities to create a network and manage interfaces.

Question 8

How about the routing? How I will be benefitted from the routing features that Audra offers?

Accepted Answer

Audra Enterprise is enabled with both static and dynamic routing protocols of BGP and OSPF. Besides, with Audra Enterprise, you can do policy-based routing (PBR). PBR enables flexible packet routing based on specified policies for traffic flows such as priority traffic over a high-cost link.

Question 9

Does Audra Enterprise support site-to-site VPN with others vendors?

Accepted Answer

Audra Enterprise is equipped with IKEv1 and IKEv2 IPSec site-to-site VPN with all common protocols. Audra supports standard encryption and authentication algorithms to establish encrypted tunnels between branches. These protocols include 3DES, AES,AES256, MD5, SHA, SHA1, SHA256 and others. So, from Audra Enterprise, you can create a site-to-site tunnel with others vendors that supports all the standard IPsec VPNs.

Question 10

How strong is Audra Enterprise hardware? Can it support 200 users at my office?

Accepted Answer

Definitely, it can. Audra Enterprise gateway comes with 1U chassis with modularity that offers high flexibility and availability to upgrade. Besides, the Audra Enterprise gateway device appliance is architectured in two layers. The first one is Control Plane and the second one is Data Plane; both of them account for optimized performance.

Question 11

What are the Audra SD-WAN security features?

Accepted Answer

Audra SD-WAN is fully equipped with amazing security features to meet your needs. Some of the security features are - a. Access Control List, b. Spam Generation Guard, c. Anti DDoS Attacks, d. Adware Prevention, e. Malware Prevention, e. Unwanted Traffic Categories Blocking, f. Firewall for Private Cloud, g. Firewall for Inter-Branch Communication, h. Firewall for Remote Access Client and many more.

Question 12

Can I control my office internet bandwidth & traffic?

Accepted Answer

Yes, definitely. With QoS & PBR features you can manage both internet bandwidth and also traffic flows.

Question 13

How is Audra Secure SD-WAN integrated with cloud security?

Accepted Answer

Audra Secure SD-WAN integrates seamlessly with its AI-based robust Audra Cloud security. With the virtual manager, automatic registration, and setup of the tunnels to the cloud, it's a matter of minutes to ensure your private cloud is completely secured.

Question 14

How can I manage and operate Audra SD-WAN?

Accepted Answer

With Audra SD-WAN, you'll get a cloud-oriented central management console. The ideal approach for maintaining the entire network from any remote place is managing the same interface with a group of administrators through the cloud-based central management interface.

Question 15

Can I still use my existing firewall with Audra SD-WAN?

Accepted Answer

Of course, you can. Just connect your existing firewall with the Audra Secure SDWAN controller by creating IPsec site-to-site tunnel.

Question 16

I already have a wifi router? How do I set-up Audra then?

Accepted Answer

Audra is a very sophisticated 1 Gbps Dual-band WiFi router. If you wish, you can replace your old router with Audra HomeShiled router, or use it as a switch before your existing router. Our easy installation guide will assist you fully.

Question 17

I use antivirus in my devices. Why do I need Audra for my home?

Accepted Answer

Antivirus gives device specific protection. Audra HomeShield ensures ALL your internet connected devices while at home, are protected.

Question 18

What is DDoS and why do I need to protect my home from this?

Accepted Answer

DDoS is a special attack mechanism by hackers, on all your internet connected devices. It paralyzes the system and thus launch attacks. As home users, you can hardly realize this sort of attack. Audra comes and protects you from this.

Question 19

How the Audra HomeShield subscription works?

Accepted Answer

Audra is a Cloud AI-based solution, and you pay subscription for it. You get the associated device free of charge, because Audra Cloud AI cannot work without this device. All the updates and features come free, as you continue to pay for the subscription.

Question 20

What happens if my Audra device gets faulty at any point in time?

Accepted Answer

Audra HomeShield comes with 12-month replacement warranty. During this warranty period, you can claim a new device as soon as the old one gets faulty (T&C applies), unlimited times. After 12-month period, you can always buy a new device at a nominal price and tag it with your old account easily.

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